Contact Us
Our customer support team is available to assist British players with all enquiries regarding account management, payments, responsible gambling, and technical issues. We maintain multiple communication channels to ensure prompt and professional assistance in compliance with UK Gambling Commission regulations.
Available Support Channels
| Contact Method | Availability | Response Time |
| Live Chat | 24/7 | Immediate |
| 24/7 | Within 24 hours | |
| Phone | Mon-Sun 8:00-22:00 GMT | Immediate |
Email us at [email protected] for detailed enquiries or call our UK helpline at 0203 876 5432. Our online chat feature provides instant support for urgent matters including deposit limits, self-exclusion requests, and account security concerns.
Support Guidelines
- Provide your registered email address and username for identity verification
- Include relevant transaction IDs or error messages when reporting technical issues
- Responsible gambling concerns receive priority handling through all channels
- Account security matters are processed exclusively through verified email correspondence
Our trained specialists ensure confidential handling of all communications while maintaining strict adherence to UK data protection standards.